Careers

Working at ChappyWrap

Why ChappyWrap?

ChappyWrap is a rapidly-growing, female-founded eCommerce company based in Portland, ME. We are on a mission to spread comfort with the world's best blankets. We're not just passionate about crafting exceptional blankets – we're driven by the connections they create and the comfort they bring to people's lives.

At ChappyWrap, we value ownership, initiative, and curiosity. As a tight-knit team with a strong work ethic, each member plays a big role in shaping both our internal culture and external impact. We're a genuinely kind and caring group who support each other through every challenge and celebrate every success together.

Benefits of Joining Our Team:

• Comprehensive medical, dental, and vision coverage
• PTO, Holidays, and sick time
• Paid parental leave for all parents
• 401(k) plan with company match
• Summer Fridays
• Generous product allowance
• Strong commitment to work-life integration

ChappyWrap is seeking a detail-oriented, analytical, and forward-thinking Merchandise Planner to join our Product & Merchandising team. In this role, you’ll be the financial and analytical engine behind our product pipeline — building forecasts, maintaining by-channel and replenishment plans, and surfacing insights that guide strategic decisions. You’ll partner cross-functionally with sales, operations, and finance to ensure our growth is built on a foundation of accuracy, clarity, and thoughtful planning.

If you’re someone who thrives on spreadsheets, models, and uncovering the story behind the numbers — and you love the idea of shaping how a beloved lifestyle brand grows — this could be the role for you.

Compensation: Competitive salary and comprehensive benefits package. Salary based on experience.

Responsibilities:

Merchandise Planning & Strategy

• Build and maintain by-channel plans (DTC, wholesale, corporate), including open-to-buy and sales planning.
• Consolidate by-channel forecasts into a topline company view; partner with leadership to adjust strategy.
• Support development of class-level plans (by blanket size), analyzing opportunities for growth within the size mix.
• Partner with wholesale and corporate account managers to forecast sales, margin, and inventory needs.

Inventory & Replenishment

• Own replenishment forecasting at the SKU level — track sell-through, project monthly needs, and flag risks/opportunities.
• Monitor OTB allocations across replenishment and newness; recommend reorder quantities and timing.
• Support container/inbound shipment tracking and coordination with operations.

Product & Sales Analytics

• Deliver weekly and monthly reporting on sales, margins, and performance to plan.
• Conduct ad hoc analyses (new product launches, promotions, customer behavior).
• Identify category and SKU-level trends, surfacing actionable insights for the product team.

Cross-Functional Collaboration

• Partner with Finance on monthly budget variance and COGS reviews.
• Support Sales (wholesale/corporate) and Ops teams with data-driven insights and forecasting.
• Prepare materials and reports for leadership reviews.

Tools & Systems

• Maintain reporting dashboards and ensure ERP/Shopify data accuracy.
• Support implementation of new ERP/IMS tools as we modernize inventory and planning.

Who You Are:

• 3–5+ years of experience in merchandise planning, financial planning, or FP&A, ideally in consumer goods, retail, or e-commerce.
• Excel wizard (bonus if you’re comfortable with SQL, Looker, or BI tools).
• Strong analytical mindset — you love building models, spotting trends, and telling stories with data.
• Detail-oriented and process-driven — able to zoom out and connect numbers to strategy.
• Collaborative and communicative; comfortable partnering with sales, ops, and finance teams.
• Excited to help a growing brand scale thoughtfully and profitably.

How to Apply: Please send your resume and a cover letter detailing your qualifications, interest in ChappyWrap, compensation expectations, and why you’re the perfect fit for this role to careers@chappywrap.com.

ChappyWrap is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences, but we will contact only those candidates whose qualifications align with our needs.

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ChappyWrap is a rapidly growing, female-founded eCommerce company based in Portland, Maine. Our mission is to spread comfort with the world’s best blankets. We believe in thoughtful design, meaningful storytelling, and products that become part of real life—passed down, shared, and loved for years to come. As we continue to grow, we’re looking for a Creative Director to lead the evolution of our brand with warmth, vision, and clarity.

We’re seeking a strategic, design-led Creative Director to bring our campaigns, content, and customer experience to life. This is a pivotal leadership role for someone who’s equal parts visionary and doer—able to guide big-picture brand storytelling while also fine-tuning the visual and verbal details that make all the difference.

You’ll lead a small but mighty creative team (including freelancers), and collaborate closely with marketing, product, and e-commerce to ensure every creative touchpoint feels aligned, elevated, and unmistakably Chappy. You’ll concept and execute seasonal campaigns, shape photo and video direction, refine our brand guidelines, and ensure consistency across all customer touchpoints.

This is a full-time, in-person role based in Portland, ME. Competitive salary and comprehensive benefits package. Salary based on experience. Bonus potential based on company performance. This role requires a willingness to travel for seasonal campaign shoots, both regionally and nationally, as needed.

Key Responsibilities:

• Lead all aspects of creative strategy and execution across brand and growth marketing channels—including seasonal campaigns, new product launches, packaging, email, social, and site.
• Plan and direct photo and video shoots, both in-studio and on location—including casting, styling, and art direction—to ensure every shot tells a story and serves the brand.
• Develop, refine, and uphold ChappyWrap’s visual identity and brand guidelines across all platforms and touchpoints.
• Drive campaign concepting and creative development from ideation through execution—including photo and video direction, casting, styling, and production.
• Guide the evolution of our brand—ensuring we remain emotionally resonant and visually distinctive while expanding our reach and appeal.
• Collaborate cross-functionally with Marketing, Product, and E-commerce to ensure creative supports business goals and customer experience.
• Manage and mentor a small team of designers and freelance partners—providing clear direction, thoughtful feedback, and opportunities for growth.
• Oversee the creative budget, timelines, and production calendar, ensuring projects are delivered on time and on brand.
• Maintain an inspiring, high-bar creative culture rooted in collaboration and curiosity.

Who You Are:

• 7–10+ years of creative experience, including brand-side leadership in a DTC or lifestyle e-commerce brand.
• Strong portfolio of visual storytelling across campaigns, brand identity, and multi-channel marketing.
• Experience concepting and directing photo and video shoots, including styling, casting, and location planning.
• Proven ability to lead, mentor, and grow creative teams through scaling phases.
• A strategic thinker with a keen eye for detail—equally comfortable zooming out to shape the brand and zooming in to perfect the final frame.
• Excellent collaborator and communicator who thrives in a fast-paced, hands-on environment.
• Deeply empathetic to the customer and committed to making every brand touchpoint feel clear, beautiful, and warm.

How to Apply: Please send your resume, portfolio, and a cover letter detailing your experience, your perspective on brand evolution, compensation expectations, and why you’re excited about ChappyWrap to careers@chappywrap.com.

ChappyWrap is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences. Only candidates whose qualifications align with our needs will be contacted.

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ChappyWrap is a rapidly growing, female-founded eCommerce company based in Portland, Maine. Our mission is to spread comfort with the world’s best blankets. We believe in thoughtful design, meaningful storytelling, and products that become part of real life—passed down, shared, and loved for years to come. As we continue to grow, we’re expanding our creative team to keep up with the storytelling moments happening across every channel.

We’re looking for a detail-oriented and creatively curious Creative Specialist to support asset production across digital, print, and video platforms. This role is ideal for a designer who’s ready to grow, contribute ideas, and bring visual consistency and polish to a wide range of brand touchpoints—from emails and social content to direct mail, packaging, and on-site graphics.

You’ll collaborate closely with the Manager of Creative to execute high-quality visuals, copy, and content across campaigns and day-to-day needs, while working cross-functionally with the marketing, photo, and product teams to ensure everything feels unmistakably Chappy. This is a full-time, remote position.

Key Responsibilities:

• Support the design and production of creative assets across email, web, social media, paid ads, packaging, and printed materials.
• Edit short-form videos for use in organic and paid channels.
• Contribute to concepting and ideation for seasonal campaigns, launches, and evergreen storytelling.
• Write clear, brand-aligned copy for design assets across digital and print touchpoints—including social graphics, email headlines, and product messaging.
• Maintain consistency across brand materials while applying existing visual and verbal guidelines.
• Collaborate with the creative and marketing teams to translate briefs into cohesive, visually compelling, and copy-smart designs.
• Prepare and package final files for web or print delivery, ensuring quality control and accuracy.
• Stay up-to-date with design trends, platform specs, and tools to bring fresh thinking to your work.
• Help manage asset organization and version control within shared team systems.

Who You Are:

• 1–2 years of experience in a graphic design role—experience with DTC/e-commerce brands preferred.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and video editing software.
• Strong portfolio showcasing a mix of digital and print design, including video, motion, or UGC work.
• Detail-oriented with a keen eye for typography, layout, and color.
• Organized, deadline-driven, and able to manage multiple design projects at once.
• Eager to learn, take feedback, and grow in a collaborative environment.
• Comfortable working remotely and communicating across departments and time zones.
• Passionate about beautiful design, cozy products, and bringing ideas to life.

How to Apply: Please send your resume, portfolio, and a brief note about your favorite piece of design work (and why it makes you proud) to careers@chappywrap.com.

ChappyWrap is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences. Only candidates whose qualifications align with our needs will be contacted.

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ChappyWrap is a rapidly growing, female-founded eCommerce company based in Portland, Maine. Our mission is to spread comfort with the world’s best blankets. We believe in thoughtful design, meaningful storytelling, and products that become part of real life—passed down, shared, and loved for years to come. As we grow, we’re looking for a data-savvy marketer to help us build lasting relationships with our customers—one message, reminder, or win-back at a time.

We’re seeking a highly organized and insights-driven Email & Retention Specialist to support and grow ChappyWrap’s lifecycle marketing efforts. In this role, you’ll own key retention programs—including email, SMS, and direct mail—with the goal of nurturing loyalty, improving LTV, and keeping customers engaged through every stage of their journey.

You’ll manage campaign planning, list segmentation, platform execution, and performance reporting—working closely with our brand, product & performance teams to deliver the right message to the right audience at the right time. This is a full-time, remote role reporting to the Director of E-commerce and Growth Marketing. Competitive salary and comprehensive benefits package. Salary based on experience.

Key Responsibilities:

• Lead the end-to-end execution of email marketing campaigns, including planning, segmentation, creative briefing, deployment, and reporting.
• Set up and manage SMS campaigns, ensuring personalization, compliance, and strong performance tracking.
• Manage direct mail initiatives, including vendor coordination, audience targeting, creative asset planning, project management, and ROI measurement.
• Support the development of retention strategy across channels—partnering with marketing and analytics teams on lifecycle flows, churn prevention, and win-back programs.
• Collaborate with marketing, merchandising & creative on messaging strategy and campaign timing.
• Work with performance marketing to align on audience strategy, inclusions, and exclusions for campaigns.
• Track and report on campaign performance—building dashboards or summaries for the leadership team.
• Stay up to date on compliance regulations for email, SMS & overall customer privacy and data management.
• Implement and monitor A/B tests across email and SMS to optimize subject lines, content, timing, and segmentation strategies.
• Stay current on best practices in retention and lifecycle marketing, always looking for ways to optimize segmentation, targeting, and message sequencing.

Who You Are:

• 2+ years of experience in email, SMS, or lifecycle marketing at a DTC or e-commerce brand.
• Hands-on experience with email/SMS platforms (Klaviyo, Postscript, Attentive, or similar).
• Strong organizational skills with the ability to manage campaign calendars, creative workflows, and vendor relationships.
• Analytical mindset with comfort interpreting performance data and identifying actionable insights.
• Clear communicator who can collaborate across brand, creative, analytics, and paid media teams.
• Comfortable managing multiple projects and touchpoints in a fast-paced, team-first environment.
• Passionate about thoughtful, data-informed customer experience and building brand loyalty.

How to Apply: Please send your resume and a brief note about why you’re excited about retention marketing (and ChappyWrap!) to careers@chappywrap.com.

ChappyWrap is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences. Only candidates whose qualifications align with our needs will be contacted.

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