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Shipping & Returns · Wholesale & Custom · FAQ · More
Orders are typically processed and shipped within 3 business days of the order date (excluding weekends and holidays). Please allow an additional 2 days for processing of international orders. Shipping carriers continue to experience high volumes and delays, so we are unable to guarantee arrival dates at this time. Thank you for your patience.
If your shipping address requires a specific shipping carrier, please reach out to blankets@chappywrap.com prior to ordering.
If you are not fully satisfied with your ChappyWrap, we will accept returns for an exchange or refund within 30 days of the order purchase date. All ChappyWraps must be returned in like-new, resalable condition and in their original, undamaged packaging (not shipping materials, just product packaging). Otherwise, returns are subject to a restocking fee. Refunds will only be credited to the original form of payment. To initiate a return visit returns.chappywrap.com and follow the prompts.
Once we receive your return/exchange and verify the condition, it will be processed. Please allow 3 weeks for your refund/exchange to be completed.
Please note that international orders are not eligible for return or exchange.
Bundles must be returned in full.
Shipping on returned items is non-refundable, unless the reason for the exchange/return is due to a shipping issue that resulted from our error. Please note that international orders are not eligible for return or exchange.
ChappyWrap will only return/exchange items purchased directly from ChappyWrap, LLC. If you purchased your item from a third party retailer, please work with them directly to facilitate your return or exchange.
For wholesale inquiries, please complete the wholesale form. A ChappyWrap representative will contact you at the email address and/or phone number you provide.
We offer customized options for orders >50 pieces. Submit your request here for more information on bulk orders and customization. Please note lead times for custom projects are approximately 5-6 months.
For all press inquiries, please contact astevens@connellypartners.com
To be alerted when new items and specials are available, subscribe to our email newsletter.
All designs and images on this website and all ChappyWrap products are copyrighted. ChappyWrap is a federally registered Trademark.
Yes! Gift cards can be purchased here. Gift cards do not expire. Discount codes cannot be applied when purchasing a gift card. Gift cards are non-refundable.
On the product page for the item that is out of stock, there will be an option to be notified when it is restocked. Simply click the blue button that says "Notify Me" and a box will prompt you to fill out your contact information. When the item is back in stock, you will be sent an email to let you know that it is available once again. Please reach out to blankets@chappywrap.com if you have any questions about specific products.
To keep informed about promotions and promo codes, please sign up for our email list. We also encourage you to follow us on Instagram.
All of our orders are sent with a packing slip that contains no pricing information.
Absolutely! At checkout, please select “Yes” under “Is this item a gift?” located below the items in your cart. You will be able to add a personalized gift message there. If you would like to add a gift message to an order that has already been placed, please email blankets@chappywrap.com with your order number and gift message – we are happy to add a message as long as the order has not been fulfilled and packaged by our warehouse!
You have 30 minutes to cancel your order after you have placed it, by emailing blankets@chappywrap.com. Please note, we are not able to cancel orders once they are processed.
At this time, confirmed orders cannot be altered to add or remove any blankets.
Shipping rates vary by chosen method and will be listed at checkout. All domestic orders over $150 will have free ground shipping.
Our goal is to process all orders within 2-3 business days.
We are happy to offer domestic shipping to all 50 states, as well as international shipping to Canada. Please note some exclusions apply to international orders.
Yes! If you are shipping to a PO Box, please select economy shipping as your shipping method at checkout.
If your package is marked as delivered and never arrived at your door, please contact blankets@chappywrap.com so we can help get your order to you as soon as possible.
If you are not fully satisfied with your ChappyWrap, we will accept returns for an exchange or refund within 30 days of the order purchase date. All ChappyWraps must be returned in like-new, resalable condition and in their original, undamaged packaging (not shipping materials, just product packaging). Otherwise, returns are subject to a restocking fee. Refunds will only be credited to the original form of payment.
International orders are not eligible for return or exchange.
Please visit our Shipping and Returns page for instructions on how to return an item.
Please contact the retailer the blanket(s) was purchased from directly. Your return or exchange will be subject to the discretion of the retailer from which you purchased the blanket.
We aim to process all returns & exchanges within 10 business days of receiving the package. We will refund the cost of the blanket(s) and any applicable sales tax. No shipping costs will be refunded unless there are extenuating circumstances. All refunds will be credited back to the credit or debit card that was used for the initial transaction within 14 days of receiving the item and processing the return. The time it appears on your statement depends on the individual financial institution.
Machine wash, gentle cycle, cold water. Tumble dry, low heat. Do NOT bleach. Do NOT iron.
We pride ourselves on the quality of our blankets and production process, but every once in a while a problem occurs. Please email us at blankets@chappywrap.com with a detailed description and photos of your issue and we will make sure you are taken care of! Please note, defective blankets must be returned to our warehouse for inspection.
For wholesale inquiries, please submit your application here. For custom orders, submit your request here.
All size options for each design will be listed on the product page. We offer customized options for orders >50 pieces. Please email blankets@chappywrap.com for more information on bulk orders and customization. Please note lead times for custom projects are approximately 5-6 months.
At this time, we do not offer an option to embroider but we are excited to offer this option in the future!
Please see our list of retailers here.
Founded in 2006, ChappyWrap is dedicated to making the best blankets ever. Our high-quality blankets are cozy and warm—the softest blanket, made for a lifetime! We pride ourselves on blankets that are easy to clean and durable, yet comforting and snuggle-worthy. Discover what makes ChappyWrap the best throw blanket around.
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